FAQ's
Got a Question? We’re Here to Help!
What types of products does PlushDora offer?
PlushDora offers a curated collection of premium plush toys, soft décor items, personalised gifts, and lifestyle accessories designed to bring comfort, style, and joy to every space.
How long does shipping usually take for orders within India?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location. You will receive tracking details once your order is shipped.
Can I return or exchange an item if I’m not satisfied?
Yes, we offer a hassle-free return and exchange policy. If your product is unused, in original condition, and reported within the return window, we will arrange an exchange or refund as per our policy.
How can I track my PlushDora order after purchase?
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to check real-time updates on your delivery status.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item, simply contact us at hello@plushdora.com within 24–48 hours with your order details and photos. Our support team will resolve it quickly with a replacement or refund.