Terms & Conditions
Last Updated: 26th November 2025
Welcome to PlushDora (“Company”, “we”, “our”, “us”).
By accessing or using our website https://plushdora.com/ and purchasing our products, you agree to comply with the following Terms & Conditions.
If you do not agree, please discontinue using our website immediately.
1. Use of the Website
By using PlushDora, you confirm that you:
Are at least 18 years old
Agree to provide accurate and complete information
Will not misuse the website or its features
Will comply with all applicable laws and regulations
We reserve the right to refuse service to anyone for any reason at any time.
2. Account Creation
To make purchases, you may need to create an account.
You are responsible for:
Keeping your login details confidential
Keeping your account information accurate
All activities that occur under your account
We are not liable for any unauthorized use of your account.
3. Product Information
We make every effort to display accurate product images, dimensions, fabrics, and colors.
However:
Colors may vary slightly due to screen settings
Handmade or custom-made pieces may have minor variations
Availability of products may change without notice
PlushDora reserves the right to modify or discontinue products at any time.
4. Orders & Payments
When you place an order:
You agree to provide correct billing & shipping details
You authorize us and/or our payment partners to process payments
Orders are subject to acceptance and availability
We accept payments through secure third-party payment gateways.
PlushDora does not store your card or payment details.
We reserve the right to cancel or refuse orders due to:
Payment issues
Incorrect information provided
Unexpected stock issues
Suspicious activity
If an order is cancelled, a full refund will be initiated.
5. Shipping & Delivery
Shipping timelines are estimates only.
Actual delivery times may vary due to:
Location
Courier delays
Weather conditions
Operational issues
We are not responsible for delays caused by courier companies or external factors.
Full details are available in our Shipping Policy.
6. Returns, Refunds & Cancellations
We follow a clear and fair return and refund process.
Customers may request:
Return or replacement of defective products
Cancellation within the allowed time frame
Refunds based on eligibility
For full details, refer to our Refund Policy.
7. Pricing & Offers
All prices on the website are displayed in INR.
PlushDora reserves the right to:
Change prices without prior notice
Correct pricing errors
End or modify promotional offers anytime
In case of pricing mistakes, we may cancel orders with incorrect prices.
8. Intellectual Property Rights
All content on PlushDora—including text, images, logos, product designs, graphics, layouts, and trademarks—is the property of PlushDora.
You may not:
Copy
Distribute
Modify
Reproduce
Resell
Publish
Any content without our prior written permission.
9. User Conduct
You agree not to:
Upload viruses or harmful code
Attempt to hack or disrupt the website
Use the site for fraudulent or illegal activities
Post misleading or spam content
Violate privacy or intellectual property laws
Violation may result in website access termination.
10. Third-Party Links & Services
PlushDora may contain links to third-party websites or tools.
We are not responsible for:
Their content
Their policies
Their practices
Your use of third-party services is at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law:
PlushDora is not liable for direct, indirect, incidental, or consequential damages
We do not guarantee uninterrupted or error-free website operation
We are not responsible for delays, losses, or damages caused by third-party services
Your use of our website and products is at your own discretion and risk.
12. Indemnification
You agree to indemnify and hold PlushDora harmless from any:
Claims
Losses
Damages
Liabilities
Legal fees
Arising from your misuse of the website or violation of these Terms.
13. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
14. Termination
We may suspend or terminate your access to the website without notice if:
You violate these Terms
Fraudulent or harmful activity is detected
Required by legal authorities
Upon termination, your right to use the website immediately ceases.
15. Changes to Terms & Conditions
We may update these Terms anytime.
Changes will be posted with a new “Last Updated” date.
Continued use of the website means you accept the updated Terms.
16. Contact Information
For any questions about these Terms & Conditions:
📍 PlushDora
Bangalore, India
📩 hello@plushdora.com
🌐 https://plushdora.com/