Privacy Policy
Last Updated: 26th November, 2025
Welcome to PlushDora (“Company”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://plushdora.com/, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Policy.
If you do not agree, please do not access the website.
1. Information We Collect
We collect personal and non-personal data to process orders, improve our services, and enhance your shopping experience.
1.1 Personal Information
When you register, place an order, or contact us, we may collect:
Full Name
Email Address (example: hello@plushdora.com)
Phone Number
Billing Address
Shipping Address
Payment details (processed securely through third-party gateways)
Any information you provide through forms or communication
1.2 Payment Information
We do not store your credit/debit card details on our servers.
All transactions are processed through secure and certified payment gateways like Razorpay, PayU, etc.
1.3 Automatically Collected Information
When you browse PlushDora, we automatically collect:
IP Address
Browser Type
Device Information
Pages Viewed
Cookies & Analytics Data
Referral source
This helps us improve website performance and personalize your shopping experience.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Send order confirmations and shipping updates
Respond to your queries
Improve website performance
Provide customer support
Prevent fraud and ensure secure transactions
Run marketing or promotional campaigns (only with consent)
Show personalized product recommendations
3. Sharing Your Information
We do not sell or rent your personal information.
We may share information only with:
Trusted service providers, such as payment gateways, shipping partners, warehouse teams, analytics tools, or marketing platforms
Legal authorities, if required by law
Business partners (if applicable) strictly for service-related requirements
All partners comply with data protection standards.
4. Cookies & Tracking Technologies
PlushDora uses cookies to:
Remember your cart
Save website preferences
Track website analytics
Show relevant ads
Improve user experience
You may choose to disable cookies in your browser settings, but some functions of the website may not work properly.
5. Advertising & Analytics
We use tools like:
Google Analytics
Meta/Facebook Pixel
Search engines and ad platforms
Email marketing tools
These help us understand user behaviour and show relevant ads.
These tools may collect anonymized behavioral data but not your personal payment info.
6. Data Protection & Security
We take strong security measures to protect your information:
Encrypted website (SSL)
Secure payment gateways
Restricted access to personal data
Regular security checks
While we strive for 100% security, no online platform can be completely risk-free.
7. Your Rights (For All Users, Including GDPR)
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent from marketing emails
Request limited use of your data
To exercise these rights, email us at:
📩 hello@plushdora.com
8. Retention of Your Data
We keep your personal information:
As long as necessary to provide services
For legal, tax, and accounting purposes
Until you request deletion
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of these third-party websites.
10. Children’s Privacy
PlushDora does not knowingly collect data from individuals under 18 years.
If you believe such information was provided, please email us so we can delete it.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Revised versions will be posted with a new “Last Updated” date.
12. Contact Us
For any questions about this Privacy Policy or your data, reach us at:
📍 PlushDora
Bangalore, India
📩 hello@plushdora.com
🌐 https://plushdora.com/